BACK TO SUPPORT PORTAL
RUCKUS Technologies
Wired
Wireless
Cloud Services
Miscellaneous
RUCKUS Lennar Support
Lennar Knowledge Base
RUCKUS Lennar Support
Resources
Community
Technical
Register
RUCKUS Technologies
Home
RUCKUS Technologies and Products
ZoneDirector
Is there a way to view the configuration in a .BAK file without a ZoneDirector?
unknown
I have some deployments over seas that I can not access remotely. I need to view the current configuration on the ZD3000 pair that is deployed at the site. I have the configuration file (.BAK) but only have a ZD1100 locally and cannot restore the ZD3k file to the ZD1100. Is there a utility I can use to view this configuration without a ZD3k?
Find more posts tagged with
Accepted answers
All comments
steve_byrum_508
There is a log analyzer(debug analyzer) On the root of the support site. It will show you a lot of good data in the debug file but I don't think it has what you are looking for.
Since you cant access a ZD3k you may need to open a case with support and see if they can give you instructions to rebuild a duplicate configuration based off of what they can see in the backup file.
unknown
10-4. Opened the case and going through this now.
Thanks for the reply.
venkatesh_j
You can try restoring the backup file (*.bak) from the ZD3k to ZD1100, just make sure both are running the same firmware version.
unknown
backup file loads up fine but nothing shows up. i think backup file is not supported on rowdy.
michael_brado
Rowdy only reads .dbg files.
unknown
Okay I'll bite...Michael why are you trawling through 2 year old threads? [useful though the additional info is]
Did you had a sleepless night and thought it would be fun or perhaps you have an exceptionally long memory, vaguely curious.
michael_brado
Thanks Max, no, the old stuff pops up again, and I'm trying to Archive what's too far out of date.
In this case, I saw the question was unanswered, so I checked .bak and .dbg on the Log Analyzer.
unknown
Was there ever an answer to this question ? i also wish to view a config file, is it possible?
michael_brado
No, customers do not have a way to read a ZD .bak backup configuration file.
You will need to contact Ruckus Tech Support, who have tools to decode them, and report the ZD version info from them,
so customers can load the previous/matching ZD firmware, and restore the previous configuration.
Quick Links
🗂️ All Categories
📄 Recent Posts
❓ Unanswered
🆘 Help
Tags
SmartZone or vSZ
RUCKUS Self-Help
Cloudpath
ICX
AP Management
vSZ
Access points
ICX Switch Management
Lennar homes
SmartZone