BACK TO SUPPORT PORTAL
RUCKUS Technologies
Wired
Wireless
Cloud Services
Miscellaneous
RUCKUS Lennar Support
Lennar Knowledge Base
RUCKUS Lennar Support
Resources
Community
Technical
Register
RUCKUS Technologies
Home
RUCKUS Technologies and Products
Unleashed
Unleashed Internet "Disconnected"
unknown
Randomly I am having issues with APs that require a reboot to regain Internet. In order to access the GUI IP I have to roam to another AP. When I remain connected to the problem AP and run a LAN scan, it shows only connected devices to that IP and I have no access to the Internet or unleashed GUI. When I login to reboot problem AP, Internet shows "disconnected". This happens at random times, once a week maybe, to differing AP's in my network. Even after reboot and all APs are passing Internet properly, the unleashed dashboard still shows disconnected.
Find more posts tagged with
Accepted answers
All comments
unknown
Any one else having this issue??
unknown
Yes, my Unleashed GUI is showing the Internet as Disconnected even though I can ping internet addresses through the Network Connectivity screen under Admin and Services. It used to show connected, but I'm not sure why its showing Disconnected now. I did have a master to slave failover recently when I relocated the master AP, but I'm not sure what the status was showing before that event.
Quick Links
🗂️ All Categories
📄 Recent Posts
❓ Unanswered
🆘 Help
Tags
SmartZone or vSZ
RUCKUS Self-Help
Cloudpath
ICX
AP Management
vSZ
Access points
ICX Switch Management
Lennar homes
SmartZone