AP count Mismatched Between FM and ZD

Question

Hi, I'm facing the issue is like as " AP count mismatched between Flexmaster and Zone directors....Let us know how could we resolve these difference ?

keith_redfield · Answer

Please go ahead and open a support case - https://support.ruckuswireless.com/co... and one of our product experts can help you with that.

unknown · Answer

Hi,

I had found that 11 AP's are availble on Flexmaster report..but the same 11 AP's are not avialble on primary ZD as well as secondary ZD..

Let us know how could we permanently delete that 11 AP's(duplicate AP's) from FM

Kindly share us like that (root# cd sync /bin/)  CLI command syntax format to delete that 11 AP from FM

i'm using the FM model 5000 & firmware 9.5.1.0

TIA

Regards,

Balasundharam T

keith_redfield · Answer

APs may be switching between primary/secondary ZD's in which case the AP count will be higher on FM than the ZD's are reporting. You'll have to clear the duplicates manually in this case.