have a zoneflex 7363 I'm unable to log into the web interface with, any idea's?

Question

have tried hard resetting the device, but every time I log in with user name "super" and password "sp-admin" it doesn't progress and asks for the same details again.

very frustrating as I cant work out why this would be happening?

windows internet explorer says there's and invalid certificate when opening the page but that's it.

unknown · Answer

Probably need to open a case but I would say the AP is dead.

unknown · Answer

have tried putty, but just shows unable to connect error when i tpye in the ip address :-/

and tried firefox with no luck either!

fustrating..... is there a way of forcing a firmware upgrade onto it? n then seeing if that allows a successful log in?

unknown · Answer

Can you use something like Putty and SSH to the device?

If you can login that way maybe try the following command

rkscli: set factory

Maybe the reset button isn't working correctly