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ZoneDirector
How do I stop Guest Pass page from pre-populating the phone number field?
unknown
The Guest Access page uses a phone number field that for some reason gets pre-populated. We want to have the field be blank for new guest pass forms. I am not able to find where this is configurable.
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michael_brado
Nathan,
Can you explain where you see phone numbers in a Guest Access WLAN?
Can you provide a screen shot? There is no phone number details in Terms
of Use that can be optionally displayed, nor in the Local Database user (just
uid/pw with associated Guest Access only Role) on the ZD side. Clients who
connect are only prompted for their Guest Pass code, and once authenticated
the Date and Time the pass expires is shown, but no phone numbers anywhere
along the path...
alexandra_frinc
Maybe the question is referring to the guestpass generation form (page
https://ZDname/guestpass
) which has two new fields starting with 9.8: E-mail and Phone Number.
Phone Number field has a value by default while E-mail is empty.
unknown
@alexf
, correct. That is the issue we are having. How can we ensure the default value is null for Phone Number?
michael_brado
I see, when logging in as a user to request a Guest Pass, a "4081234567" default phone number is shown/pre-populated. (I tested with 9.12 firmware)
Is this the phone number that you see, if it is not updated by the user?
unknown
That's correct, same number as shown. We dont see why that number should be pre-populating the phone field. Just confuses our admins.
unknown
It also confuses the users. field should be blank
michael_brado
Nathan, I see you have a support contract, so can you please open a ticket reporting this issue?
https://support.ruckuswireless.com/contact-us
That way, we can file a Bug for service impact (confusing users), or else Engineering would require
a "Feature Request" to change the way software is working today, which requires Marketing approval.
Let me know your case number, and I'll help expedite the bug creation.
unknown
Case submitted. Case# 00327336
michael_brado
Bug ID = ZF-14440
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