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Does anyone know when provisioning will support Android 5 & Windows 10?

unknown

We've been hearing that Lollipop (Android 5) will be supported in the next release for months (and there have been multiple interim releases to the 9 chain during that time) and still no auto provisioning for Android 5. And now we're seeing Windows 10 not running Auto Provisioning (and MS is reporting over 75 Million devices now have Win10 on them).

Does anyone here, or if you're with Ruckus, know when we might start seeing better support and updates of client platforms?
Thanks.

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michael_brado

Android 5.x Lollipop OS support for Zero-IT is still scheduled to be supported in the next releases per Product Marketing.

https://support.ruckuswireless.com/answers/000003873

michael_brado

It looks like the soonest firmware with support of Zero-IT for Windows 10, will be ZoneFlex 9.12.1 MR release.

unknown

Is there are tentative date for the 9.12.1 MR release?

michael_brado

Hopefully, today...

unknown

Are we still hoping?

unknown

I just finished installing 9.12.1 on our ZD1200, Zero-IT still does not work for Lollipop. The APK downloads but gives an error "There was a problem parsing the package" when trying to open it. Have to say, I'm pretty disappointed, I'd much rather have Zero-IT work than have social media WLANS.

unknown

Are you guys freaking kidding?
Social Media logins? What the hell?

It's been going on a year now since we were told that Android 5 would be supported in "the next release". News flash - you're 4 releases past that and no Android.

And even though your compatibility matrix says Windows 10 works, there are already people reporting that it doesn't work.

I love the RF engineering - far better than anything else on the market - but at this point I'm ready to rip out a 100 node network and dual 3000's and put in Cisco. And with how much I hate Cisco, that's saying something.

Can you guys actually focus on what's needed, and stop goofing around with crap like Facebook logins?

unknown

I couldn't agree more. I would much rather have the features my co-workers need than the features my guest users don't need.

ken_yeh

I just tested Zero-IT for the first time for our school. The setup went well, but when it came time to test auto-provisioning both my test computer and smartphone failed to do so. Lucky me, my computer just happened to be on Win10 and my phone is on Lollipop.....

At least now I know that I didn't do anything wrong with the setup, but definitely add me to the list of those admins who really need auto-provisioning packages for up-to-date clients.

michael_brado

Engineering and Product Marketing are targeting ZD 9.12.2 (MR2) release to include both Win10 and Android 5 (Lollipop) support for Zero-IT/DPSK.

unknown

Is there any way to obtain 9.12.2 for beta testing?

unknown

Thank you for the response Michael!

unknown

Will the 7363 and 7962 APs support the new firmware? I keep hearing from support to not upgrade because of performance problems.

ken_yeh

What we were told is that 9.8.3.0.14 is the last firmware to support the 7962 APs that we use, so we can't utilize any feature implemented beyond this. This also leaves us with no resolution for the bug that I describe here: https://forums.ruckuswireless.com/ruckuswireless/topics/the-limit-d-psk-generation-per-user-feature-is-case-sensitive-allowing-more-than-the-actual-limit

unknown

I understand the no new features mentality, but bug fixes for a WLAN that still has plenty of life isn't acceptable to me.

unknown

Looks like Win10 got added to the
ZoneDirector Version 9.12.1.0.148 Refresh that has been released:

Resolved an issue with Windows 10 clients being incorrectly categorized as
Windows 8 in client monitoring charts. Additionally, Windows 10 is now
supported in Zero-IT provisioning. [ZF-14403]

Here's hoping for Lollipop in 9.12.2!

michel_rueger

Is there any chance to get a firmware for ZD 1100 enabling ZeroIT on android 5?

unknown

any ETA on 9.12.2 with support for android 5 lollipop zero-it ?

unknown

Seconded. No update since November...this is a major missing feature for Zero-IT.

unknown

I know this topic is listed as "answered" but it really isn't answered. Is there any update on "when"? This is a major feature for us.

unknown

Still waiting for Windows 10 ZeroIT on my Zonedirector 1100. Making contingency plans to switch vendor this summer if there's not a resolution on this from Ruckus soon.

unknown

9.12.2 is released and supports Android 5. As far as ZD1100, time to upgrade or move to an SCG, vSCG unfortunately. EOL so not releasing 9.12.2 for ZD1100.

unknown

That's different than what Michael from Ruckus indicated earlier.
Also, it is not EOL. It was marked End of Sale about as Windows 10 was released, and I still pay for support, and support is available up until 2020. For Ruckus to not support the world's most common desktop operating system on a wifi product they support for 5 years yet is a great way to chase customers away.
Why would I pay for a product that doesn't work?

michel_rueger

Seems that ZD 1100 just has a new firmware 9.10.2 which now support zero IT on android 5:
https://support.ruckuswireless.com/documents/938-zoneflex-9-10-2-mr-release-notes

unknown

Yep, thanks. I am aware of this and have it installed, and yes, zero IT on Windows 10 works now. Thanks.

michel_rueger

Seems that Zero IT still does not work on android 5... "application not installed"

unknown

We're seeing the same thing on our ZD1200 Nexan - installed the latest update but Android 5 still doesn't work with ZeroIT.