Please be advised, a software upgrade to the Ruckus Cloud
Services environment will begin tomorrow, Tuesday February 23 at 8:00AM PST.
The expected downtime will last 6 hours. From a customer perspective, this will
only impact the management portal, which will be unavailable until the upgrade
process has completed. There will be no rebooting required of APs as a result
of these changes.
This upgrade will result in:
1.
Establishment of a new primary URL, https://cloud.ruckuswireless.com to
access the system.
We will continue to support https://elastigirl.ruckuswireless.com
via a URL redirect mechanism through our GA launch.
2.
Cloud services stability improvements via high
availability infrastructure and software improvements.
3.
Improvements due to bug fixes, with
prioritization inputs from both Customer Support and DevOps, based on your
ongoing feedback and product interactions.
A follow up communication will be sent out notifying you of
completion of the software upgrade.
____________________________________________
Thank You,
Ruckus Cloud DevOps Team
(866)900-RNOC (7662)
RNOC@ruckuswireless.com
