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ZoneDirector
i want to terminate ideal user , who not using wifi ,, i also change inactive timeout setting in wlan, but user still connect to wifi
unknown
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michael_brado
How are you testing, are you capturing a wireless trace to show if that client is still sending/receiving traffic of any kind...?
unknown
Hi,
Brado how r u?
I don't no right way to test this thing can u explain me the way or procedure
michael_brado
Are you with Bird Airport Hotel Pvt Ltd? Please contact your VAR for 1st level support, as per your support contract, for detailed "how to troubleshoot wireless client idle timeout" assistance.
I cannot be your TSE, only point you to our knowledge base articles, ie KBA-2607: Packet Captures thru Ruckus APs.
https://support.ruckuswireless.com/articles/000002607
unknown
Yes I am , sorry if I ask wrong question at right place
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