VsZ. and DPSK. Would like to import file and OVERRIDE existing MAC entries.

Question

Possible?

calixto_sanchez · Answer

The official response is that if the row is identical it will not overridden. No sense.

If I update 5 MACs out of 200, I cannot import the whole file, need to manually delete 195 MAC before uploading the file.

Deleting all is no an option when working with different accounts in a public venue

Vineet_nejwala · Answer

Hello Calixto,You can open a case either by online using below link and filling your details:https://support.ruckuswireless.com/cases/newor you can call our support line and an Admin team member would log a case for you as per your details provided.https://support.ruckuswireless.com/contact-usBest RegardsVineet

calixto_sanchez · Answer

I did that indeed...but produces an error every time I try. It is a simple setup, one or two MAC in the file. I need to delete MAC first to accept the file again

Maybe is a version issue.
We got  here 5.0.0.0.675

or maybe is a bug and it is worth opening a case