AP was rebooted by the system because of [system fault] / [unknown reason]

Question

I am using 2x SmartZone 100 and it is cluster. I noticed that some of our AP was rebooted by the system event code is 302 and 303.

unknown · Answer

Encryption options: 802.11w MFP should be disabled.Software version should be updated.

unknown · Answer

Thanks Anusha. Will open a case and point to this info. In the past, I was asked to RMA the AP but such a log was never taken.

Power is indeed one of my suspicion as the APs where we see this the most often are those on longest cable runs.  I was expecting to see the "brown out" alarm but then I noticed the R510 does not support such an alarm. I guess it's for AC powered APs.

Thanks for the info.

Anusha_Vemula · Answer

Hello Diego,Himem logs can enabled from AP shell mode. However, shell access to the APs is not shared with the customers.Ruckus TAC team will enable it on remote session once the case is opened.Please open a case with us and we will assist you accordingly.- Anusha