BACK TO SUPPORT PORTAL
RUCKUS Technologies
Wired
Wireless
Cloud Services
Miscellaneous
RUCKUS Lennar Support
Lennar Knowledge Base
RUCKUS Lennar Support
Resources
Community
Technical
Register
RUCKUS Technologies
Home
RUCKUS Technologies and Products
ZoneDirector
Bypass Apple CNA feature
philip_francis1
Hello, I would like to know exacly how the 'Bypass Apple CNA feature' works i.e does it simply add the Apple Internet connectivity test URLs to a walled garden list ?
Currently I have a Hotspot service with a walled garden list of Android CNA test URLs to prevent mini / pseudo browsers taking control on Andoid devices.
Does the 'Bypass Apple CNA feature' mean that I do not need to manually add the Apple URL's to this Hotspot walled garden list ?
If so, why does Zonedirector not have an 'Android bypass CNA' feature ?
Thank you.
Find more posts tagged with
Accepted answers
All comments
charles_sprick1
I'm also really curious as to what the use case is on the Apple side? I generally find that letting the device pop-up a window to gain access to a guest SSID is the most user-friendly method as it doesn't steer them into a slew of SSL/TLS errors...
philip_francis1
Hello Charles, the purpose is because the mini / pseduo browser that Apple opens when it cannot detect an Internet connection is limited in functionality and will fail if you use a ZoneDirector hotspot that requires redirects etc. Aso they do not support HTML, HTML5, PHP or other embedded video.
My question was not about the use case of Apple CNA bypass, so I still need an answer from someone as to my original question
🙂
Thanks kindly.
charles_sprick1
Redirects seem to work for us...
Anyhow, I was hoping to understand it so that if you post a feature request, I could hop on as a second. I'm all for adding useful stuff, and it could be something I need in the future (CNA bypass on Android, Windows, whatever).
philip_francis1
Hello any response to my original question - perhaps from the Ruckus team ?
michael_brado
Yes, you can find information about Apple "Captive Network Assistant", that they invented, so not Android/Windows compatible, but maybe workarounds exist for similar function.
KBA-2368: When should I bypass CNA feature sometimes?
https://support.ruckuswireless.com/articles/000002368
KBA-4638: Apple devices fail redirect using HTTPS URL in browser
https://support.ruckuswireless.com/articles/000004638
These "smart" phones try to access their company sites to determine if they have Internet connectivity.
The Guest Access and HotSpot WLANs are designed to redirect users to login/Terms&Condition pages
when they open a browser with a homepage URL that is reachable. CNA breaks this procedure.
You might try "whitelisting" the following sites as a sort of Android/Windows "CNA" type workaround.This list is likely to keep changing too.
To avoid captive network assistants white list the following...
gsp1.apple.com
www.apple.com
apple.com
www.appleiphonecell.com
*.apple.com
www.itools.info
www.ibook.info
www.airport.us
www.thinkdifferent.us
*.apple.com.edgekey.net
*.akamaiedge.net
*.akamaitechnologies.com
ipv6.msftncsi.com
ipv6.msftncsi.com.edgesuite.net
www.msftncsi.com
www.msftncsi.com.edgesuite.net
teredo.ipv6.microsoft.com
teredo.ipv6.microsoft.com.nsatc.net
clients3.google.com
captive.apple.com
For Google Play and Amazon Market access to download app
DNS Zones:
Google Play
Android.clients.google.com
Android.l.google.com
Ggpht.com
Photos-ugc.l.google.com
Amazon App Store
Mst-ext.amazon.com
Mas-ext.amazon.com
Images-amazon.com
Amzadsi-a.akamaihd.net
Not sure if this next one is needed for this
Dig0kk115kms0.cloudfront.net
IP Subnets; (allow http/https)
Google Play
74.125.228.0/24
173.194.7.0/24
173.194.43.0/24
173.194.53.0/24
208.117.224.0/19
208.117.254.0/24
216.12.120.0/24
172.217.0.0/16
239.58.0.0/16
Amazon App Store
72.21.0.0/16
184.84.227.3/32 [host]
207.171.162.142/32 [host]
216.137.33.0/24
Quick Links
🗂️ All Categories
📄 Recent Posts
❓ Unanswered
🆘 Help
Tags
SmartZone or vSZ
RUCKUS Self-Help
Cloudpath
ICX
AP Management
vSZ
Access points
ICX Switch Management
Lennar homes
SmartZone