Client Fail to Obtain IP Through Ruckus 7341 AP

unknown

I have two Ruckus 7341 AP and a ISP provided Wireless Router.



Every morning, when I connect to the APs, I would fail to get assigned IP address in time. I would wait a couple hours to get connected to the network. However, if I connect directly to the Wireless Router, I get connected instantly.



Anyone else having this issue?

unknown

Hello Ho Chee Seng,



With limited info, i assume that there is NO zonedirector and you are using DHCP services of ISP provided Wireless Router and NOT of ZF7341 AP.


Your topology looks as below:



Internet ----- ISP provided Wireless Router ----- ZF7341 AP


----- ZF7341 AP


I would like to ask you below:



1. Which firmware version you are using on ZF7341 AP? if not then Please ensure that it is latest. You can check Support portal for more on latest firmware version.


2. You make things work temporarily by connecting directly to the Wireless Router. How you make things work normally as you would have expected? do you reboot something like Ruckus AP or ISP provided Wireless Router or something else?


3. There are NO VLANs in place. correct?


4. I suspect that ZF7341 AP DHCP is too used so when problem appears, please login into GUI of device and see whether enough IP are available.



I hope this helps