iPads not connecting to hidden SSIDs

Question

Hello,

I have set up a new network that has several SSIDs and it also has iPads that connect to just one of the SSIDs for control purposes.

1 x ZD1106

6 x ZF7363

If I hide the SSID the iPads won't connect, as soon as I untick the hide SSID option the iPads connect straight away.

Of the 6 SSIDs in the system I only want to display two of them User and Guest. The iPads sit on a specific SSID that gets them on the Control VLAN, I would rather this wasn't visible.

Is there anything I can do in the ZD to help the iPads connect?

Thanks,

Gerrad.

unknown · Answer

Hello, sorry for "bumping" this topic again, but I'm having the same issue with MAC devices:
model: Iphone 7 plus 
iOS: 10.3.2

unknown · Answer

Thanks for you input Keith that is helpful.

To answer your question, no I am not suing zero IT. Just standard SSID and PSK.

The only reason I want to hide it is for neatness, it would be preferable for the user not to see an SSID they can't use but that isn't vital.

Thanks,

Gerrad.

keith_redfield · Answer

BTW Android won't connect to hidden SSIDs either (apparently never would), though interestingly a Macbook Pro running 10.8.5 had no issues.