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About 802.11x + RADIUS configuration

unknown

Currently I have WLANS "RADIUS" with 802.1x , AAA server "RADIUS" and I can connect this with my laptop and mobile device.

Then I want to create new WLANS "OFFICE" with 802.1x and same AAA server.

But I was failure to connect ....

If I changed 802.1x to open, I can connect to "OFFICE".

Thus what's the reason of the connection ?

Thanks

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roberto_hernand

Hi Law,

In theory, that should work. However, we would need to know more details to understand what you might be running into. You mentioned that "RADIUS" WLAN works with same AAA server but "OFFICE" does not. Can you try a simple test (assuming this is in the lab), where you delete the "RADIUS" WLAN and try only the "OFFICE"? It would be interesting to see the result. Also, can you let us know the version of ZoneDirector and AP?

unknown

Hi Roberto,

As I checkd for RADIUS server, authentication succeed.

But I found error below error from event log of user's laptop pc.

"Reason: Dynamic key exchange did not succeed within configured time
Error: 0x0)"

Any idea ?

Thanks

roberto_hernand

HI,

You may want to look at this article. It talks about your error.

https://answers.microsoft.com/en-us/windows/forum/windows_10-networking-winpc/windows-10-wifi-dynami...

unknown

Hi Roberto,

Just tried failure to connect even using mobile device.

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roberto_hernand

Based on the message you provided, it seems to be a problem between zonedirector and radius server. What Radius server are you using? Can you look at the logs of the Radius server and see what is telling you. A couple of things I can think are. "Shared secret" not matching. The incorrect IP address defined in the Radius configuration (on the radius server side). Invalid userna/password. To know all of this, we would need to know what radius server you are using.

unknown

Hi Roberto,

Finally, my laptop PC available to connect after I added to "Default" role.

I would like to know if I want this SSID to connect with "Operator" role, how to control it under WLAN ?

Thanks

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roberto_hernand

HI Law,

The instructions can be found on the manual page 210. Here is the link.

https://ruckus-support.s3.amazonaws.com/private/documents/223/ZoneDirector_9.5_User_Guide_-_Rev_C_-_...

Regards,
_Roberto H

unknown

Hi Roberto,

It's couldn't been download.

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