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Not seeing zoneFlex R610 in Smartzone 100

unknown

The PWR & CTL LED lights are solid so I know that it got the IP and is talking to the Smartzone 100.

I can ping the IP it was assigned(10.*.*.102), I determined it by looking at the previous online AP's that are online.

However I am not seeing it in the list of online AP's in on my dashboard.

Can anyone help me with this?

Im new to Ruckus technology

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unknown

Ping from SZ100 by CLI ? If not you should do it so. & check ports on firewalls on the trace btw AP & SZ

unknown

How do the AP's learn about the SZ IP address? If you can ping, can you ssh and 'show scg ip'?

what SSID's does the AP broadcast? Is there a change the firmware on the AP is Unleashed so is solid on CTL becuase it has become an Unleashed Master?

unknown

whats an Unleashed Master?

I dont know what SSID is being broadcast, i would believe its the default. All i did was put the AP on the same subnet as the SZ100

unknown

I can ping from SZ100 to the IP which I believe is the AP. it takes 1 hop.

I cant get into the AP via SSH because i cant find the credentials....VERY frustrating...no documentation!

unknown

ok I did a remote cli command ...the traceroute shows 1 hop to the Smartzone . So no firewall blocking it.

unknown

Unleashed is a product from Ruckus where one of the AP's assumes the role of a controller. Its supported on certain AP models, just a different firmware. It has been know for customers to receive an AP with Unleashed firmware instead of standard image. It should be obvious if this is the case as a default master will broadcast a "configure.me" SSID.

unknown

ok thanks for that info....

No configure.me SSID is being broadcasted.

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I did a get version and its showing Version: 3.6.0.0.709

unknown

Network connectvity first.
Second on APs:
get version
for newes (9):
set director ip ХХХХ
for olds (3):
set scg ip ХХХХ
where ХХХХ is a controller ip address