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Upgrade Latest Firmware ZoneDirector 1200

raka_andrean_ha

hi.. if I want to upgrade the latest version for ZoneDirector 1200 from 9.9.0.0 version, what the impact for the license? I have license for 7 APs in the ZoneDirector 1200 (5 APs default is free)

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martin_martin

Hi Raka,
That has no impact on your license.
the model you bought is the 1205, so standard with 5 AP licenses.

regards
Martin

raka_andrean_ha

thank you martin

unknown

But the support contract will say if you can upgrade. If there is no valid support contract, you are stuck on the version running.

raka_andrean_ha

I have done with this issue, and this is not impact for the license. I have upgraded ver from 9.9. to 9.13 but the configuration from 9.9 is clear because it is not compatible file with ver 9.13 so I must re-configure. thanks for your information jakob

unknown

I have never upgraded a ZoneDirector that lost the configuration during upgrade.Did you reset it, and try to apply a backup after?
Backups should be compatible, so not sure what you've done..

unknown

follow the "upgrade path". install 9.10 after that install 9.13
if you skip the 9.10 then you loose your config.
but you could go back to 9.9, restore from backup file, and upgrade following the path.

raka_andrean_ha

No, I didnt reset the button in front panel ZD 1200. But after I have upgrade the firmware, ZD 1200 is not working so I must use console cable and the ZD 1200 with new firmware dont have configuration.

raka_andrean_ha

Yes thomas, I'm forget to follow this rule. because I'm still newbie and this is my new experience

unknown

Where can i find the upgrade path?

martin_martin

Hi Marco,
Good question.

You can find them in the release notes of the firmware you want to install.
In there you will see from which version we support the upgrade to that version.

Kind regards
Martin

unknown

Thanks 😉

unknown

Agree with Jakob I also upgrade 9.xxx to 10.xx but I never lost configuration