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ZoneDirector
can i locate licence for zd1100 that has been misplaced as had to reset and lost licence
unknown
How can i locate licence for zd1100 that has been misplaced as had to reset as was not working have now got it working but lost licence
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abilashpr
Hi Gerard,
Please have the serial number and/or Purchase order number and contact support they should be able to help you, in mean while please install 30 trial license to have your network up and running
Regards,
Abilash PR.
unknown
Thankyou Abilash SN is 961626006952
david_black_594
Resetting a ZD does not reset or remove licenses. Once installed, licenses are permanent. If your licenses are gone then they were never installed. If you have an active support contract you can try contacting support but you’re going to need the sales order number and proof of purchase for the licenses.
michael_brado
re: Contact Tech Support:
https://support.ruckuswireless.com/contact-us
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