SZ100 Upgrade from 3.6.2.0.222 to 5.2

Question

Hi,
i am trying to upgrade from 3.6.2.0.222 to 5.2. i am getting error "your current system cannot be upgraded. Reason:The system cannot be upgraded, because the following zone(s) will be unsupported: v3.5.1.0.419 * 1"Kindly let me know how can i upgrade to latest version.This is new Device ones i upgrade from 3.5.1.0.296->3.6.2.0.222.
Not yet register Licence .

Regards

Bino Thomas

syamantakomer · Answer

I am glad to help you!

Regards,
Syamantak Omer

unknown · Answer

Thank you for the help ones again!!

I understand what you suggested.
i am new with ruckus products, so sure i want to ask more question here, kindly help those time 🙂

syamantakomer · Answer

Hi Bino,Upgrading controller will not upgrade your APs until you go to each zone and change the AP zone firmware.For example, if you upgrade controller to 5.2.0, AP zone will still use the 3.6.2 version and you have to go to Zone >> More >> Change AP Firmware.This gives you freedom to upgrade AP firmware as per your convenience and also you can run different AP zones with different AP firmware.Each zone acts as dedicated controller (assume each Zone as a Zone Director, if you are familiar with our ZD products).Regards,
Syamantak Omer