nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Why my Ruckus SmartZone 100 won't strart

unknown

Since this morning, my Ruckus SmartZone 100 keeps blinking a red light on power on whit a bips, and can not access from navigator

Find more posts tagged with

Accepted answers

All comments

Ankush_Chandan

Hi Ayoub,

Can you Ping SZ's IP or could you access it from Console port? If not, try rebooting the SZ and if it still doesn't recover, please open a Support Case.

Regards,
-Ankush

unknown

i did ping on SZ's IP, no connection, i rebooted it man time, i always get the SZ stucked on blinking red led and ringing, how can i access it from console port?
Thanks

Ankush_Chandan

You would need a console cable to physically plug into the SZ100's console port:
Image_ images_messages_5f91c44d135b77e247a128c0_da1d789ee61f17b1f3c53aca370276aa_RackMultipart20190314125060r5p-5343fb76-002c-4cb8-9b59-198a84aaadb8-1096476220.png1552576669

Image_ images_messages_5f91c44d135b77e247a128c0_da1d789ee61f17b1f3c53aca370276aa_RackMultipart20190314125060r5p-5343fb76-002c-4cb8-9b59-198a84aaadb8-1096476220.png1552576669

unknown

i don't have a console cable and i don't know the other part of connecting it, that means i must plug to the console port of my SZ and the other part of cable??
does it fix the problem??
should i do a factory reset? is there any risk to lose all configs?
thank for your priceless Help!!

Ankush_Chandan

With console access, we can verify if the SZ is booting on not and help isolating possible hardware issues. However, if you do not have a console cable, Factory Reset is another workaround.
Yes, if you do the reset, you may loose all existing config. But if you have config backup, it can be restored.

unknown

i don't know if i have an existing config, i'm new on this company, anyway thanks for your time, Have a good day Ankush

Ankush_Chandan

You are Welcome and please do not hesitate to contact our Support Team if you need any help.