user logs out of 802.11x and cyebroam firewall when roaming from AP to another

Question

I have ZD 1100 set up with 12 7363 APs , i have one SSID using 802.11x Radius authentication through windoes server 2008 , Cyberoam UTM firewall is set as accounting server to log users in to firewall automatically , the problem is when a user roam from AP to another the ZD sends a log out event to the cyberoam which logs the user out of the firewall and hence the user loses internet connection is dropped for about 30-60 seconds untill the ZD sends cyberoam another reauthentication request. how do i prevent Ruckus ZD from sending a stop or log out event to the accounting server when the user is raoming and not disconnected.

unknown · Answer

For anyone whos has the same problem , Actually found the solution in this article

https://support.ruckuswireless.com/an...

roaming-acct-interim-update has to be enabled throug cli to stop sending start/stop accounting requests while roaming . now SSO with cyberoam firewall is working flawlessly ,theoretically  should work with any firewall .

unknown · Answer

The cyberoam has no such option , is there an option to delay the  sending of log off stop accounting packet for 30-60 seconds or even stop sending stop packets all together?

michael_brado · Answer

You might need to configure the Cyberoam device to allow 30-60 seconds before considering a user to be disconnected.
Every time an 802.1x client roams, it will perform re-authentication.