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Cloudpath Enrollment System (ES)
Onboarding SSID Not Being Removed During Enrollment
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Anyone else have issues with the onboarding SSID not being removed during enrollment? I have set the onboarding SSID as a conflicting network in Cloudpath but on iOS when a device is enrolled the profile will install successfully but the device stays on the onboarding SSID. If I toggle wifi off and back on it connects to secure. On Android it will move me to the secure SSID during enrollment but randomly when I leave coverage and come back the device will connect back to the onboarding SSID and prompt to login again.
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brock_ladd_b1b6
It only works on devices/OS which support removing the SSID. For those devices it doesn't work on, the end user will need to manually forget/remove the onboarding SSID.
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