Virtual Data Planes Unable Join to Virtual Smartzone (H)

Question

Hi Everyone,
I have an issue connecttion between vdp and vsz, vdp unbale join to vsz. I have tried to set factory both and reconfigure it. The result still the same.

unknown · Answer

Hi Anusha,Thanks for your reply.This is event from vDP :@99231,dpHttpsConnFailed,"dpKey"="97TVV237DF7M52X3PX9NBVQK2PSF005056A51910005056A55EE7","scgIP"="10.233.16.19"This is event from vSZ :1     2019-09-03 08:53:51 GMT  8008        SZ Login                 Informational  Administrator [admin] logged on from [10.52.2.211].   2     2019-09-03 08:53:45 GMT  8008        SZ Login                 Informational  Administrator [admin] logged on from [10.52.2.211].   3     2019-09-03 08:53:41 GMT  8012        Admin Session Expired    Informational  Administrative account [admin] login session has timed out. Rea                                                                                      son: [Inactivity].   4     2019-09-03 08:53:36 GMT  8008        SZ Login                 Informational  Administrator [admin] logged on from [10.52.2.211].   5     2019-09-03 08:18:32 GMT  8012        Admin Session Expired    Informational  Administrative account [admin] login session has timed out. Rea                                                                                      son: [Abnormal Termination].   6     2019-09-03 07:47:45 GMT  8008        SZ Login                 Informational  Administrator [admin] logged on from [10.52.2.211].   7     2019-09-03 07:36:23 GMT  8009        SZ Logout                Informational  Administrator [admin] logged off from [10.52.2.211].   8     2019-09-03 07:27:13 GMT  8008        SZ Login                 Informational  Administrator [admin] logged on from [10.52.2.211].   9     2019-09-03 07:27:04 GMT  8008        SZ Login                 Informational  Administrator [admin] logged on from [10.52.2.211].   10    2019-09-03 07:01:54 GMT  859         NTP server reach failed  Critical       System cannot reach NTP server [ntp.ruckuswireless.com]   11    2019-09-03 06:43:05 GMT  8008        SZ Login                 Informational  Administrator [admin] logged on from [10.52.2.211].   12    2019-09-03 05:46:55 GMT  8012        Admin Session Expired    Informational  Administrative account [admin] login session has timed out. Rea                                                                                      son: [Inactivity].   13    2019-09-03 04:35:04 GMT  8008        SZ Login                 Informational  Administrator [admin] logged on from [10.52.2.211].   14    2019-09-03 04:25:01 GMT  953         CPU threshold back to n  Informational  CPU threshold [58.2%] is back to normal on control plane [vSZ-C                                              ormal                                   ].   15    2019-09-03 04:24:03 GMT  8008        SZ Login                 Informational  Administrator [admin] logged on from [10.52.2.211].   16    2019-09-03 04:21:31 GMT  833         SSH tunnel switched      Major          Node [vSZ] triggered [ICX] SSH tunnel switched [OFF->ON].   17    2019-09-03 04:21:31 GMT  873         Management service read  Informational  All management services on Node [vSZ] in cluster [vSZ] are read                                              y                                       y   18    2019-09-03 04:21:29 GMT  826         Cluster node rebooted    Major          Node [vSZ] in cluster [vSZ] rebooted.   19    2019-09-03 04:20:22 GMT  833         SSH tunnel switched      Major          Node [vSZ] triggered [AP] SSH tunnel switched [OFF->ON].   20    2019-09-03 04:20:22 GMT  808         Cluster back in service  Informational  Cluster [vSZ] is now in service.   21    2019-09-03 04:20:22 GMT  871         All nodes back in servi  Informational  All nodes in cluster [vSZ] are back in service.                                              ce   22    2019-09-03 04:20:22 GMT  835         Node back in service     Informational  Node [vSZ] in cluster [vSZ] is in service.   23    2019-09-03 04:20:22 GMT  833         SSH tunnel switched      Major          Node [vSZ] triggered [AP] SSH tunnel switched [ON->OFF].   24    2019-09-03 04:20:22 GMT  833         SSH tunnel switched      Major          Node [vSZ] triggered [ICX] SSH tunnel switched [ON->OFF].   25    2019-09-03 04:20:22 GMT  859         NTP server reach failed  Critical       System cannot reach NTP server [ntp.ruckuswireless.com]   26    2019-09-03 04:20:04 GMT  950         CPU threshold exceeded   Critical       CPU threshold [99.91%] exceeded on control plane [vSZ-C].   27    2019-09-03 04:18:34 GMT  8008        SZ Login                 Informational  Administrator [admin] logged on from [10.52.2.211].   28    2019-09-03 03:57:16 GMT  823         Node IP address changed  Informational  IP address of network interface [Control] on node [vSZ] changed                                                                                       to [0.0.0.0].   29    2019-09-03 02:52:38 GMT  8008        SZ Login                 Informational  Administrator [admin] logged on from [10.52.2.211].   30    2019-09-03 02:52:28 GMT  8008        SZ Login                 Informational  Administrator [admin] logged on from [10.52.2.211].   31    2019-09-03 02:41:16 GMT  8008        SZ Login                 Informational  Administrator [admin] logged on from [10.52.2.211].   32    2019-09-03 02:41:07 GMT  8007        SZ Login fail            Informational  Administrator [admin] logged on failed from [10.52.2.211].   33    2019-09-03 00:49:14 GMT  1250        License sync succeeded   Informational  Node [vSZ] sync-up license with license server [ruckuswireless.                                                                                      flexnetoperations.com] succeeded.   34    2019-09-02 00:02:01 GMT  1250        License sync succeeded   Informational  Node [vSZ] sync-up license with license server [ruckuswireless.                                                                                      flexnetoperations.com] succeeded.   35    2019-09-01 00:07:01 GMT  1250        License sync succeeded   Informational  Node [vSZ] sync-up license with license server [ruckuswireless.                                                                                      flexnetoperations.com] succeeded.   36    2019-08-31 00:16:34 GMT  1250        License sync succeeded   Informational  Node [vSZ] sync-up license with license server [ruckuswireless.                                                                                      flexnetoperations.com] succeeded.software version for vSZ : 5.1.1.0.598software version for vDP : 5.1.1.0.598Thanks,Taufik

Anusha_Vemula · Answer

Hi,May I know if you are seeing any error on the vSZ or on the vDP?What is the software version running on both of them?- Anusha