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SmartCell Insight 2.5.1 & Outgoing Mail Server (SMTP)

unknown

Is there some sort of trick to this? I tried "smtp-relay.gmail.com" with port 25 and 587 and I get the "cannot connect to the SMTP server". I also tried it with the IP address and I was able to ping "smtp-relay.gmail.com" from the CentOS server.

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lakshmi_nagaraj

Hi Clayton, did you enter all the information, including user name and password? When you try to add the SMTP server, the system will actually confirm that it is able to connect to the server before accepting the credentials.

Can you please confirm? Thanks!

unknown

Yup, entered all the info top to bottom. Image_ images_messages_5f91c42f135b77e2479a999a_0844bcd71696337fdede5d39d470371d_RackMultipart2017041347246hnx8-104d80c9-0ee6-4a98-ab3b-5a0a13de533f-343917852.png1492097265

Image_ images_messages_5f91c42f135b77e2479a999a_0844bcd71696337fdede5d39d470371d_RackMultipart2017041347246hnx8-104d80c9-0ee6-4a98-ab3b-5a0a13de533f-343917852.png1492097265

lakshmi_nagaraj

Hi Clayton, can you please pull out the logs from /storage/logs/rsa-api/* and send it to me, lakshmi.nagarajan@brocade.com? Thanks.

Lakshmi

unknown

bump

unknown

Email with logs sent.

unknown

I used port 465 instead and it worked. Thanks.

lakshmi_nagaraj

Good to know that, Clayton!

unknown

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