Client Fail to Obtain IP Through Ruckus R310 and R320 AP with ZD1200

unknown

all ap ng zd are updated firmware

syamantakomer

Hi Jose,

Information you have provided is very limited.

There could be many reasons if client is not getting IP address.

Some common points to check:

• SW port should be configured as trunk, if you are tagging VLANs on WLAN.
• VLAN configuration on switch port (make sure tag the desired VLANs which are configured on WLAN settings, other than VLAN 1).
• WLAN advanced VLAN configuration.
• DHCP reachability.
• Relay agent/helper IP configuration, if server is not on same VLAN as requested IP address