BACK TO SUPPORT PORTAL
RUCKUS Technologies
Wired
Wireless
Cloud Services
Miscellaneous
RUCKUS Lennar Support
Lennar Knowledge Base
RUCKUS Lennar Support
Resources
Community
Technical
Register
RUCKUS Technologies
Home
Resources
Wireless Questions and Best Practices
R310 unleashed network, devices drop connection and just spinning wheel until router rebooted
unknown
I have a residential location with 5 Unleashed R310 AP's on a Verizon connection using the Verizon Actiontec router/modem. Frequently connected devices drop connection, they look to be connected but device (eg. iPhone) shows spinning wheel under connection. The only way to reconnect the device is reboot the Actiontec modem/router, then it will last for awhile before repeating the problem.
Find more posts tagged with
Accepted answers
All comments
unknown
Sounds like a DHCP issue. Try to set a static IP on your client device and see if stays connected. If yes then your DHCP is not ok. You can if you want set a DHCP scope for your clients on your unleashed cluster. To see if that helps.
unknown
Sounds like a DHCP issue. Try to set a static IP on your client device and see if stays connected. If yes then your DHCP is not ok. You can if you want set a DHCP scope for your clients on your unleashed cluster. To see if that helps.
Quick Links
🗂️ All Categories
📄 Recent Posts
❓ Unanswered
🆘 Help
Tags
SmartZone or vSZ
RUCKUS Self-Help
Cloudpath
ICX
AP Management
vSZ
Access points
ICX Switch Management
Lennar homes
SmartZone