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R510s stuck offline

unknown

After power cut we have 2 out of 7 unleashed r510 APs that are showing as offline. I have a solid red light. How should I get them back online? Thanks

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michael_brado

Reboot...? Make sure they have network connection.

unknown

Thanks Michael. What is the best way to reboot? The only option available to me in the web interface is ‘remove’. If I select this can I reboot from there?

unknown

Thanks Michael. Yes I am sure they have network connection. The only option for theses WAPs in the web interface is ‘remove’. I am hoping that if I select this then I will be able to add the WAP again? Just trying to get some reassurance that this is the best way to do this?

michael_brado

Oh, I meant a physical power cycle, not necessarily a factory reset (which is done with a paperclip thru a little hole by the Eth ports).
The APs should look on the local LAN for other Unleashed APs already running a network, and if they had been Mesh APs, when they don't find one on the Eth, they then look over the air.

michael_brado

Try power cycle please.

unknown

OK and thanks but but do you mean remove power by simply unplugging RJ45 plugs??

All APs are POE. As I said the other 5 out of the 7 are working fine, just the two that haven’t come on line after the power loss, so we do still have a network. Just as well as we rely on all this in school because we use lots of chromebooks. I am happy to try anything but as I am new to this stuff I don’t want to mess up! Your help'is appreciated!

unknown

The switch they get POE from went off when power was lost but came back up OK and everything else is working OK from that switch. I am on holiday at the moment but can try some of your suggestions when I am back in next week. Thanks.

Dubblesixx

I have the same problem with one of my R510 Access Points. I have power cycled it already but it still has just a solid red PWR light when power has been reconnected. Any ideas??