Announcement: SmartZone 5.2.0.0.685 (GA) is available on Support

Question

Greetings,

There’s been a lot of build-up as DE/QA announce a significant SmartZone 5.2 (GA).

New features include Native IoT 1.4 support, addition of the R650 and T750 model APs,

DNS Spoofing, Firewall enhancements, increased WLAN inactivity timeout, M510 Mesh

support, multicast/broadcast filtering, and a support license compliance check button,

WPA3, and more.

However, an important problem has arisen for customers with R320 Model APs, and

SmartZone 5.2 GA has been withdrawn, pending a refresh with R320 upgrade issue fixed.

michael_brado · Answer

Hello,   Issues in SZ 5.2.0.0.685 have been addressed and new SZ 5.2.0.0.699 has been posted in it's place.  If you have not yet upgraded to version 5.2, here are the files you can safely use.SmartZone 5.2.0.0.699 (GA) Release Notes:

https://support.ruckuswireless.com/documents/3138-smartzone-5-2-0-0-699-ga-release-notes

SmartZone 5.2.0.0.699 (GA) Upgrade Guide:

https://support.ruckuswireless.com/documents/3139-smartzone-5-2-0-0-699-ga-upgrade-guide

SmartZone 5.2.0 (GA) Administrator Guide (SZ300 / vSZ-H):

https://support.ruckuswireless.com/documents/3149-smartzone-5-2-0-ga-administrator-guide-sz300-vsz-h

SmartZone 5.2.0 (GA) Administrator Guide (SZ100 / vSZ-E):

https://support.ruckuswireless.com/documents/3154-smartzone-5-2-0-ga-command-reference-guide-sz100-vsz-e

All other SmartZone 5.2.0 (GA) Documentation is available
on product pages:

https://support.ruckuswireless.com/products/83-virtual-smartzone-vsz#documents

SmartZone 5.2.0 (GA) Sigpack 1.430.1 (Application
Signature Package):

https://support.ruckuswireless.com/software/2389-smartzone-5-2-0-0-699-ga-sigpack-1-430-1-application-signature-package

SmartZone 5.2.0.0.699 (GA) Software Release (SZ300)
(.ximg image):

https://support.ruckuswireless.com/software/2394-smartzone-5-2-0-0-699-ga-software-release-sz300-ximg-image

SmartZone 5.2.0.0.699 (GA) Software Release (SZ-100)
(.ximg image):

https://support.ruckuswireless.com/software/2403-smartzone-5-2-0-0-699-ga-software-release-sz-100-ximg-image

vSZ 5.2.0.0.699 (GA) Software Release (.ximg image):

https://support.ruckuswireless.com/software/2398-vsz-5-2-0-0-699-ga-software-release-ximg-image

vSZ 5.2.0.0.699 (GA) Software Release (Hyper-V / Azure
.vhd.zip image):

https://support.ruckuswireless.com/software/2397-vsz-5-2-0-0-699-ga-software-release-hyper-v-azure-vhd-zip-image

vSZ 5.2.0.0.699 (GA) Software Release (GCE .raw.bin
image):

https://support.ruckuswireless.com/software/2396-vsz-5-2-0-0-699-ga-software-release-gce-raw-bin-image

vSZ 5.2.0.0.699 (GA) Software Release (KVM .qcow2 image):

https://support.ruckuswireless.com/software/2395-vsz-5-2-0-0-699-ga-software-release-kvm-qcow2-image

vSZ 5.2.0.0.699 (GA) Software Release (ESXi / AWS .ova
image):

https://support.ruckuswireless.com/software/2393-vsz-5-2-0-0-699-ga-software-release-esxi-aws-ova-image

SmartZone 5.2.0.0.699 (GA) Software Release (SZ100-D) (.ximg
image):

https://support.ruckuswireless.com/software/2402-smartzone-5-2-0-0-699-ga-software-release-sz100-d-ximg-image

vSZ-D 5.2.0.0.699 (GA) Software Release (.ximg image):

https://support.ruckuswireless.com/software/2399-vsz-d-5-2-0-0-699-ga-software-release-ximg-image

vSZ-D 5.2.0.0.699 (GA) Software Release (ESXi .ova
image):

https://support.ruckuswireless.com/software/2401-vsz-d-5-2-0-0-699-ga-software-release-esxi-ova-image

vSZ-D 5.2.0.0.699 (GA) Software Release (KVM .qcow2
image):

https://support.ruckuswireless.com/software/2400-vsz-d-5-2-0-0-699-ga-software-release-kvm-qcow2-image

SmartZone 5.2.0 (GA) GPB.proto (Google ProtoBuf) image
for GPB/MQTT:

https://support.ruckuswireless.com/software/2392-smartzone-5-2-0-0-699-ga-gpb-proto-google-protobuf-image-for-gpb-mqtt

SmartZone 5.2.0.0.699 (GA) SNMP MIBs for SZ300 and vSZ-H
(.zip):

https://support.ruckuswireless.com/software/2390-smartzone-5-2-0-0-699-ga-snmp-mibs-for-sz300-and-vsz-h-zip

SmartZone 5.2.0.0.699 (GA) SNMP MIBs for SZ100 and vSZ-E
(.zip):

https://support.ruckuswireless.com/software/2391-smartzone-5-2-0-0-699-ga-snmp-mibs-for-sz-100-and-vsz-e-zip

Thanks and best
regards,

michael_brado · Answer

Greetings,

We thought issues were sorted out and SZ 5.2.0.0.699 has been posted to replace SZ 5.2.0.0.685.
Unfortunately, R320 model APs (only) that are rebooted after an SZ 5.2 image is applied can "brick" or
become unaccessable/unrecoverable from SZ version 5.2 (b685) or 5.2 (b699) incorporated AP images.

Please see the Technical Service Bulletin, and new Release Notes / Upgrade Guide, and follow the
below recommendations.

If you have R320 model APs in use, please do NOT upgrade to SZ 5.2 release yet. We are working out 
the solution to the issue described above.

1.  If you have not upgraded to SZ 5.2 (b685), and do NOT have R320 model APs in use, you can 
upgrade to SZ 5.2 (b699).

2.  If you have upgraded to SZ 5.2 (b685) and have not rebooted / bricked R320 APs, do not reboot 
your other R320 APs, and CONTACT SUPPORT for next step prevention assistance.

3.  If you have upgraded to SZ 5.2 (b685) and have bricked R320 APs, RMA is the only recourse.  Please 
contact Support for RMA assistance.

unknown · Answer

Is there going to be an AP patch for 5.1.2 to allow R650's to work while this is sorted out?