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ruckus r510 not adopt with ruckus zonedirector 1200 controller.

unknown

I need help, ruckus r510 not adopt with ruckus zonedirector 1200 controller.

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sanjay_kumar

Hi Maykeling,

There maybe different reasons why an AP is not joining the controller:
1. AP License is not enough in the ZD.
2. ZD firmware is new\old with the AP firmware.
3. AP firmware.
4. AP is not able communicate with the ZD.
5. AP is unable to get the config from the ZD.

It would be best to contact our support team so that they can help on this.

unknown

I have 15 licenses available in the ZD

Download the firmware 104.0.0.0.1347 for the AP, but it does not connect to the ZD.

Olnly the AP r510 do not connect the r300 and r310 I have no problems.

syamantakomer

Hi Maykeling,

Could you confirm the ZD version as well.

Also try SSH into the AP and run below commands.

get version
get director ip
ping xxx.xxx.xxx.xxx
set director ip xxx.xxx.xxx.xxxx
reboot

*Where x.x.x.x is the ZD's IP address.

Regards,
Syamantak Omer

unknown

The ZD 1200 Version is 10.1.2.0 build 251