Ruckus R510 CLI can't enter PRIVILEGED mode

Question

Hi!

Just new to this kind of setup so please please bear with me 🙂

I can't somehow enter privileged mode when remoting via ssh. After logging in, instead of being started on limited mode ( ex. ruckus> ). It starts of with rkscli: typing in enable only shows command is not recognized: enable.

Is there something I need to tick off for the prompt to let me enter privileged mode?

Thank you very much in advance!

Regards,
James

syamantakomer · Answer

Hi James,Is your AP already configured and running on Unleashed? If yes, try below- SSH into the any AP in the network (Since you posted this query under Unleashed product, I am assuming you have a working Unleashed setup with one or more APs).- Now run the command "get election"- Above command will give you a list of all APs connected to Unleashed network with all the other information about the APs (MAC add, IP, firmware ver, current role, etc). Try to find-out master AP (master AP acts as controller in Unleashed and will be labeled as 'master' in get election output)- Now check the IP address of master AP from the same output (get election output).- SSH into the master and this time when you will login, you will see 'ruckus>' prompt- To go to enable mode, run 'enable' and to move to AP mode for master AP, run 'ap-mode'HTH.Regards,Syamantak Omer

hariharan_chand · Answer

Hi James, Just an exampleStandalone Mode/Controller managed Mode** Ruckus R710 Multimedia Hotzone Wireless AP: xxxxxxxxxxxxrkscli: get versionRuckus R710 Multimedia Hotzone Wireless APVersion: 5.1.0.0.595OKrkscli:Unleashed Mode:Welcome to Ruckus Unleashed Network Command Line Interfaceruckus>ruckus> enruckus#ruckus# show sysinfoSystem Overview:  Name= ruckus  IP Address= x.x.x.x  MAC Address= ff:ff:ff:ff:ff:ff  Uptime= 1d 18h 23m  Model= R710  Licensed APs= 50  Serial Number= xxxxxxxxxxxx  Version= 200.7.10.2 build 339.This link should help you: https://support.alcadis.nl/Support_files/Ruckus/Unleashed//Manuals/Ruckus%20Unleashed%20200.7/Unleashed-200.7-CLIReferenceGuide-RevA_20190111.pdfThanks,-Hari.

sanjay_kumar · Answer

If the AP is running on 200.x version, then you can get the "ruckus>" mode if the AP is Master.If not then it will be on "rkscli:" mode.If the AP is on any other version apart from 200.x version, then it will be on "rkscli:" mode.