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Access Points - Indoor and Outdoor
Sporadic DHCP/connection Issue
unknown
Hi, we are having an issue with a number of R600 APs connected through a ZoneDirector 1200.
Occasionally
we will notice connectivity issues with a certain area/AP. Users will
complain that they are unable to get connected to the wifi network, and
when we check ZoneDirector we can see that any new client connections to
the APs are connecting but not obtaining an IP address. This issue only
ever seems to affect one AP at a time. When we check the Window DHCP
server we can see there are many IP leases available, and we experience
no other network issues.
After
disabling the radio on that access point and then re-enabling it, all
devices that were having issues can immediately connect and obtain and
IP address, functioning as normal. This leads me to think it is somewhat
AP related, as the reset of the radio causes everything to function
again.
Has anybody experience similar issues or have any idea for possible solutions?
Thanks
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michael_brado
Doesn't sound familiar, but I would suggest to run the latest ZD1200 firmware.
https://support.ruckuswireless.com/documents/2901-zonedirector-10-3-ga-release-notes
https://support.ruckuswireless.com/software/2156-zd1200-10-3-0-0-362-ga-software-release
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