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Enable smart-roam on SmartZone

unknown

How can i enable smart-roam or fastroam on SZ? I have vSZ essentials and the option is not found on the gui or am i missing something? Please advise. Thanks

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unknown

Hi Arranda, smart-toram already active by default. You can check on Monitoring-All Event- and see client roaming to another Access Point. Thanks

Best Regards,
Irvan

unknown

Hi irvan, thanks for the information. yes I can see that clients are roaming between AP.

however, there are sticky client devices that refuse to roam despite bad signal recipient. I read about smart-roam on ZD that forces client to disassociate with the ssid when their received signal strenght is below a defined threshold. however, i cannot find the option on vSZ. please advise

unknown

Try configure this on your WLAN, i usually enable OFDM & change BSS Min Rate to 24 Mbps for smooth roaming
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unknown

hi Irvan, could you please explain what is this configuration actually doing and why it could help smoother roaming? thanks!

unknown

Hi Arranda,

Here is the answer https://support.ruckuswireless.com/answers/000001657 🙂