upload image failed. Reason : unsupported version getting the message while
trying to upgrade my software version from 3.0.4.0.663 to 3.2.1

Question

i am failing to upgrade our smartzone 100 to the latest version we recently bought it but cannot upgrade it

unknown · Answer

scge-installer_3.2.1.0.163.ximg that is the file name

martin_martin · Answer

Hi Kgosi,

can you give the file name you have, as SCG and SZ have different files.

for SZ100 it should start with scge and end with .ximg

regards

martin

unknown · Answer

sorry typo it 667 not 663 can i directly upgrade to 3.2.1