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Hotspot(WISPr) Iphone not start browser to authentication

unknown

Some weeks we realized using the iphone any version the Hotspot(WISPr) external captive portal not start automatic navigation to browser autentication, in the Android/Windows(7/10) works normally,
We use the virtual controller (Virtual SmartZone - High Scale version 3.5.1.0.862), we know this worked before, but now it has stopped.
Any solution to resolve this problem or ideia, any workaround to solve this?

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unknown

What happens if you open safari and browse to a http website, do you get redirected? This could be an issue with Apple CNA (captive network assistant) that tries to identify the presence of a captive portal when it connects to a new network.

unknown

If i open e and access any site with Safari, the url is redirect to portal works, but we like redirect automatically when user connect wi-fi open network, but the navigator not open more, We testing in multi iphone the result is same not open.
But in the past work normally.
The action is not automatic when user connect on open network, its a problem the user is not notified and does not know what to do.

unknown

I think you will find this is an issue introduced by an apply IOS update. Sounds like the CNA isnt getting a hit when it tries to reach its test URL in the background. It might be worth doing a packet capture of the open network to see what the iPhone is doing when it connects.

unknown

Ok Roberti request to my team capture pack and annalise whats happen,
thks.
I try other wifi open network work OK, but my wifi ruckus open network not work

Thks.

unknown

We have run into this same problem, it seems from my goog-fu an iOS 12.3 issue. https://wirelessnerd.blog/2019/05/28/whats-the-hold-up-with-ios-12-wi-fi-captive-portals/

unknown

You uncheck option Bypass CNA on Smart Zone Virtual, we test on the IOS 12.3.1 working and open fast the portal

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unknown

It's already unchecked, and still does the same behavior.

unknown

Weird does not work, check another options, for me work now

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unknown

@EightOhTwoEleven the issue in the link that you posted is a different issue to the OP. That is in reference to the apple devices CNA not actively probing to detect a CP for a period of time when you connect to a network. As far as I am aware, there is no current fix for this as it is the client causing the issue. If you connect then wait for appox 45s do you get the CNA pop up window?

unknown

I ́ll try wait and see result appears the popup.

unknown

Yes I do. This sounded very similar to the OP's problem.