Delete the registered AP in VSCG

Question

we have VSCG with 23 AP license and currently 23 AP license, if one of our AP has problem and replaced new, our question how do we register new AP ?, because VSCG still recognize Mac address of old AP device and can not be added AP again, please help to resolve that

marcus_burton · Answer

Great to hear, glad you got the issue resolved!

unknown · Answer

Mr. Marcus,

exactly, after we tried the del turn the license is reduced one, it means success, thank you very much for the instructions

Thanks,
Fahrizal

marcus_burton · Answer

Can you either post a picture here or send me an email (first.last@arris.com) and we can look into it together. On the AP page, if you select an AP, there is a function at the top of the AP table to delete an AP.