BACK TO SUPPORT PORTAL
RUCKUS Technologies
Wired
Wireless
Cloud Services
Miscellaneous
RUCKUS Lennar Support
Lennar Knowledge Base
RUCKUS Lennar Support
Resources
Community
Technical
Register
RUCKUS Technologies
Home
RUCKUS Technologies and Products
Unleashed
R500 Unleashed Log Filled With Errors - Normal?
simple_user
Hi, new Ruckus user here. Last night I got a notice that my two AP's joined the network and were previously disconnected due to heartbeat loss. I just installed them about 7 days ago and this is the first time this happened. Both still show up time of about 7 days. So I started poking around the logs and just from today the log is full of stuff like this:
Mar 13 00:42:34 Ruckus-Unleashed Eved: MLME-REPLAYFAILURE.indication(wlan1 AES-CCM keyid=37 unicast RA:addr=8c:fe:74:79:6d:a8 TA:addr=f8:0d:60:03:ff:c8) (pkt-rsc:1032 k->rsc[1]:1037
Mar 13 00:42:54 Ruckus-Unleashed ZD-APMgr: IPC_thread rcv ping from TACMON
Mar 13 00:42:36 Ruckus-Unleashed meshd[30628]: send_controller_config line: 96 Controller connecting error, errno: 2 No such file or directory
Mar 13 00:42:36 Ruckus-Unleashed meshd[30624]: send_controller_config line: 96 Controller connecting error, errno: 2 No such file or directory
Mar 13 07:27:42 Ruckus-Unleashed syslog: pid=1065, _loadXmlStr():Unable to parse XML string (null)
Mar 13 07:27:42 Ruckus-Unleashed syslog: upgrade_debug: pid=32375, get_ap_list(): ap-list found !!
Is this normal?
Find more posts tagged with
Accepted answers
All comments
hayward_kong
which unleashed firmware version on you using please let me know exact firmware version
hayward_kong
Also are you using mesh and how many APs are actually Meshed?
simple_user
No mesh, just two AP's with one master. FW 200.7.10.202.94
hayward_kong
I know I read on the earlier versions of 200.7 seemed to have heartbeat issue going back to firmware 200.6.x the newest one of that series seems to fix that issue.
hayward_kong
Also are the actually APs affected besides the logs?
simple_user
I don't
think
they were affected but I am not 100% sure because I was not on them when it happened. All I got was a push notification from the android app and an email that said they rejoined after heartbeat loss.
hayward_kong
since I know another forum user said was the heartbeat issue was happening.. but wasn't affecting users...... if you wanted to avoid the logs.. then go back to 200.6.x
Quick Links
🗂️ All Categories
📄 Recent Posts
❓ Unanswered
🆘 Help
Tags
SmartZone or vSZ
RUCKUS Self-Help
Cloudpath
ICX
AP Management
vSZ
Access points
ICX Switch Management
Lennar homes
SmartZone