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New R500 Zoneflex setup running 200.1.9.12.62, iPhones andiPads cannot Join a (hidden SSID network. Windows, MacOS and Android devices can.
unknown
New R500 Zoneflex setup running 200.1.9.12.62, iPhones and iPads cannot Join a closed (hidden SSID) network. Windows, MacOS and Android devices can. Please help!
Also using ACL for MAC address filtering.
When I unhide the SSID the iOS devices can join just fine. One iOS device is running iOS 9.3.4 another is running 9.3.5
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michael_brado
Do these Apple devices connect to anybody else's wireless network when SSIDs are not broadcast?
I don't know that Ruckus can help with this issue that appears to be vendor related.
unknown
They do. Including when I unhide the (hidden) network temporarily. They can also join a non-Ruckus hidden network. Not sure what to look into.
michael_brado
Unfortunately, to troubleshoot such an issue will require a wireless trace, a feature not in the Unleashed code.
Perhaps an Apple Air could collect the capture, to share with Tech Support for analysis.
unknown
This turned out to be a bug. I am told that Ruckus engineers are working on a fix.
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