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ZD1100 Unable to Active Mesh Mode on AP's

unknown

Hi ,

I am running ZD1100 with Firmware Version 9.8.2.0 and I am trying to Enable Mesh Mode on the AP's that my ZD is managing BUT all the documentation states to go into each AP and enabled the "Mesh Mode" through the "Advanced Settings" but they those "Advanced Settings" for each AP are not on the ZD interface. Any help?

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unknown

What model of AP's are you trying to mesh ?

unknown

to be clear
in ZD gui...
configure
access points
select one and choose edit (at right).

scroll down and should see...(but you don't)?

Image_ images_messages_5f91c430135b77e2479ad143_39af6ec42876430a54674a98174c39c3_RackMultipart201506168363uwhas-6e5bf3c3-533e-4c07-83f2-8fe850ba17db-1139367654.jpg1434466387

Image_ images_messages_5f91c430135b77e2479ad143_39af6ec42876430a54674a98174c39c3_RackMultipart201506168363uwhas-6e5bf3c3-533e-4c07-83f2-8fe850ba17db-1139367654.jpg1434466387

unknown

Also there's a mesh panel in another place (to tell the ZD to enable mesh)!

Be aware that mesh is pretty much a one way shot. Once enabled on the ZD controller you cannot disable it (though you can stop the APs using it) which has a possible 50% bandwidth hit (depending on environment).
So be very sure you want/need it. It's one of those sounds great features, let's have it just in case, but there's a hidden penalty.

Image_ images_messages_5f91c430135b77e2479ad38b_e7458787bf45fcfd431df8529ba21294_RackMultipart20150616224944fvv-38c73f12-6d0b-4c11-ad0d-afbde4b755ae-419174981.jpg1434466675

Image_ images_messages_5f91c430135b77e2479ad38b_e7458787bf45fcfd431df8529ba21294_RackMultipart20150616224944fvv-38c73f12-6d0b-4c11-ad0d-afbde4b755ae-419174981.jpg1434466675

michael_brado

That is the key Anthony/Max, enable Mesh mode on the ZD first.

All APs will reboot and reprovision with mesh features that you can manually
modify later (if needed, but thats why we made our mesh smart).

unknown

That's right I do not have that section "Advanced Options"

unknown

Image_ images_messages_5f91c476135b77e247aa032e_a1d24c529dbf262d9ab591cd15d9fd50_RackMultipart20150617123801jkw-43d4df38-9423-4e63-9270-11faab58ffbe-229777606.JPG1434518396

unknown

Yes that has been enabled and it is visible see below:

Image_ images_messages_5f91c476135b77e247aa0c19_a37ebc1fd6fbe61aef08995e58652849_RackMultipart2015061760821m3kf-94004213-aa41-4017-8574-7d5c8cb906f6-2129105667.JPG1434518506

unknown

Can not changed the "Mesh Mode" here: Image_ images_messages_5f91c476135b77e247aa0eb2_2f4017db095f7cb393f33126db2d1c0d_RackMultipart2015061790991lxgl-5cd68672-6bfc-49f4-b50a-77ce47d4b0e4-594250180.JPG1434518607

Image_ images_messages_5f91c476135b77e247aa0eb2_2f4017db095f7cb393f33126db2d1c0d_RackMultipart2015061790991lxgl-5cd68672-6bfc-49f4-b50a-77ce47d4b0e4-594250180.JPG1434518607

unknown

Vague possibility...your ZD is on 9.8.2.xxx Nov 2014 (from release notes) which specifies support for R500. Might be worth checking the 9.8 docs (for issues with Mesh) and 9.10 docs (for fixes to Mesh or more general R500 improvements). Just a thought.

unknown

I will look into it again and perhaps raise a support ticket...thanks for your help

john_d

Anthony, you have R500's, which are 802.11ac AP's. Mesh is ONLY supported in 9.10 and newer. Although 9.8(.2) has support for R500, Mesh is not supported with that firmware build.

Please update to 9.10, and that will enable you to mesh 802.11ac AP's.

unknown

...and there we have it!

unknown

Thanks John. I will chase that firmware and upgrade the ZD