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SSID Island-XXXXXX

unknown

I am trying to connect to the WiFi network of a ZoneFlex R310, identified as island-XXXXXX, according to the internet documents and the videos found on the network of this device, it should not have a password, but I have several computers that ask me for a password. I can connect to the wireless network. What is the default password for this device? It should be noted that I found that the key to this type of network is "ruckus-sp-admin", but I have tested it on computers, and I have applied a reset to any configuration, and this key does not work. What should I do?

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unknown

Is the ap standalone-mode?

If version of the ap is 104.x, try to type as "serial no.".

unknown

Hi Jeronimo,
It should be either the serial number (factory default for ZD,SZ,solo), no password (factory default for cloud, unleashed) or ruckus-“admin password of AP” (if already joined a controller in the past).

Regards.
David.

unknown

For me serial number it's worked, how to get through web interface

michael_antes

I just got an R610 back for an RMA. It's doing the samething, broadcasting the island SSID. If I input something that's not the serial number it comes back and prompts for the password. I input the serial number and it just spins and spins, never connects, and doesn't prompt for the password again. Factory reset performed with the same result. Any idea what is going on? Any assistance is greatly appreciated. Thanks !

michael_antes

Come to find out I had to connect my computer directly to the AP, manually set the IP address on the network adapter on my computer to a 192.168.0.x address and I was then able to access the webgui.

Daper_401

Same issue here. Following

DarrelRhodes

Hi Rodrigo,

The 'Island' SSID is broadcast by an AP that has already been provisioned on a controller network (e.g. Unleashed) and has lost connectivity with the network. Most often this is with an isolated Mesh AP.

Please see this knowledge base article for details on how to log in to the AP when it is in this state: https://support.ruckuswireless.com/articles/000011009

I hope that helps,
Darrel.

Krešimir

You might try to login to your AP, go to "Administration :: Management" and set "None" in the bottom section "TR 069 / SNMP Management Choice".
This seems to have done the trick for me.