Hi @Jbails7
Greetings!!!
Thank you for reaching out to the RUCKUS Lennar Home Community.
We appreciate your patience and understanding as we work to resolve the issues you are experiencing with your RUCKUS setup.
Based on the information provided, it appears that you are encountering issues with RUCKUS ICX-7150-C12P Switch stuck in a boot loop.
We apologize for any inconvenience this has caused and are committed to assisting you promptly.
If a hard reset of the switch does not resolve the issue, the next recommended step is to perform a software recovery on the Switch.
Please refer to the following RUCKUS Lennar Knowledge Base self-help article for detailed instructions on the recovery process:
/kb/articles/4-fixing-ruckus-switch-with-an-amber-orange-light-on-syst-green-light-on-pwr-no-lights-on-aps
Please follow the steps outlined in the article and let me know if you encounter any issues or need assistance at any point during the process.
Thank you again for your patience and understanding.
Best regards,Imran SanadiRUCKUS | Lennar Home Community Support
I trust this message finds you well.
I kindly request an update on the status of the issue so that we may proceed further with resolving it.
Thank you.
Hi Imran,
I'm unable to perform a software recovery on the Switch. My laptop does not have an ethernet port. Any other suggestions?
Thanks,
Jeremy
Greetings!
Thank you for your response and the update.
If your laptop does not have a built-in Ethernet port, we recommend using an external Ethernet adapter (please refer to the screenshot below for an example).
Once you have the adapter connected, please proceed with the steps and let me know how it goes.
