Hello @vsudhirv
Greetings!
Thank you for contacting RUCKUS Lennar Home Community.
I hope you are doing well!!!
Thank you for the information you shared.
As per the case description, I understand that you have received a new router from your Internet service provider and facing issues logging in to the network.
For guidance on setting up your system, please refer to the RUCKUS Lennar Knowledge Base self-help article linked below. The article includes detailed instructions for the setup process.
/kb/articles/12-ruckus-lennar-home-devices-connectivity-setup-and-configuration-guidelines
Please let us know if you have any queries in this regard.
Should you require further assistance or have any questions, please do not hesitate to reach out.
Thank you once again for your patience and understanding.
Best regards,
Pinky Rajendran
RUCKUS Lennar Home Community
Hello @vsudhirv ,
This is a follow-up in reference to the case you have opened in the Ruckus Lennar Support Community.
I would like to know if you require further assistance since our last correspondence. Should you have any questions or if the status of your case has changed, please let me know by responding to this post.
Please feel free to contact if you have any further concerns regarding the same.
RUCKUS Lennar Home Community.
Hi @vsudhirv ,
I trust this message finds you well.
I kindly request an update on the status of the issue so that we may proceed further with resolving it.
If we do not receive a response from you within 24 hours from the timestamp of this message, your case will proceed to closure.
Thank you.
Best regards,Pinky Rajendran