ZD 1200 ports are not working

Question

Hi, I have a problem with my newly installed ZD1200 but after a month  the ports of ZD stop working, no blinking lights from the port of the ZD and even the other port. I tried to reboot but the problem still exist, so my last  troubleshooting is to hard reset the device but still won't work. What should I do now? Please help me to solved this issue.

michael_brado · Answer

But you do see a power LED?  Have you tried replacing the ZD power supply?
Try another wall socket power outlet even?

Else, as Monnat advised, pls contact Tech Support with your ZD serial number:
https://support.ruckuswireless.com/contact-us

unknown · Answer

Thank you Alpha! but Im still wondering, how this ZD port problem happen?

unknown · Answer

RMA and contact support for getting replacement