How to get logs guest pass on Controller Unleashed

Question

Hi everybody,

Currently i'm using Unleashed fw 200.15. How can i get the access logs "guest pass" on the controller?
my ideal is to combine syslog with a controller to store logs long time. Can you help with this?
Many thank

Mayank · Answer

Hi thanhnd2407,

Thank you for posting your query.

My understanding is that you would like to collect and retain Guest Pass access logs from the Unleashed controller for long-term storage. Specifically, you are looking to forward guest authentication and access events to an external syslog server or controller, and you would like to confirm whether this functionality is supported in Unleashed 200.15.

Yes, Unleashed 200.15 does support forwarding guest authentication and guest-pass related events to an external syslog server.

You may refer to the following documentation for more details:

• Unleashed 200.15 Online Help – Syslog Configuration

https://docs.commscope.com/bundle/unleashed-200.15-onlinehelp/page/GUID-ABFF6565-73CF-4D8A-B287-1A3C3F9473A0.html

• Unleashed 200.15 Syslog Event Message Reference Guide

https://support.alcadis.nl/Support_files/Ruckus//Unleashed/Manuals/Ruckus%20Unleashed%20200.15/Unleashed-200.15-Syslog-Event-Message-Reference-Guide-RevA-20240115.pdf

I hope this information helps you

Please feel free to leave us a message if any concerns

Thanks & kind regards,
Mayank Meena
RUCKUS Technical Support

benstoke · Answer

@thanhnd2407mytime kroger wrote:Hi everybody,

Currently i'm using Unleashed fw 200.15. How can i get the access logs "guest pass" on the controller?
my ideal is to combine syslog with a controller to store logs long time. Can you help with this?
Many thank

Hi! On Unleashed 200.15, guest pass access logs aren’t exposed directly on the controller UI or via a dedicated export. The usual approach is to enable Syslog on the Unleashed controller and send logs to an external syslog server for long-term storage.

Make sure authentication / hotspot / guest access log categories are enabled on the syslog server so guest pass events are captured.