Hi everyone,
I’m hoping to get some insight from the community. Since last night, my Ruckus switch has completely stopped working. It no longer powers any connected devices (APs, hardwired Ring doorbell, smart hub, Kevo lock, etc.), and the switch itself will not stay powered on.
What I’ve tried so far:
Unplugged and replugged the unit multiple times
Tested multiple known-working outlets
Left it unplugged for a while before retrying
Current behavior:
When I first plug it in, I see a single brief green flash on the front panel
After that, there are no lights at all and no activity
Same behavior every time
There have been no power outages, surges, or electrical issues in the house or neighborhood that I’m aware of.
This switch came pre-installed with our Lennar home, which we purchased in 2025 while the house was built in 2019, and it’s been running without issues until now.
Has anyone seen this failure mode before? Does the single green flash point to a bad power supply or a dead unit? Any troubleshooting steps I might be missing before I assume the switch needs replacement? I also noticed similar threads in which Ruckus ended up recommending a replacement unit.
Thanks in advance for any help or guidance.
