Hello,
I am a Lennar homeowner experiencing issues with my Ruckus system and would appreciate assistance. After reviewing other responses in the forum, I see that you are all very knowledgeable and helpful.
Equipment:
- Switch: RUCKUS ICX-7150-C12P
- Access Points: 3 x Ruckus R510 APs
1. Primary Issue: Random Switch Reboots
The ICX-7150-C12P switch was randomly rebooting (5 times in 2 days) until about 18 hours ago. Since the reboots started, the wireless performance is erratic, with laptop speeds fluctuating widely between 270 Mbps and 600 Mbps (down from a consistent 500+ Mbps).
I have checked the system logs for the switch but am unable to pinpoint the cause for the reboot.
Question:
What logs/commands should I run on the ICX-7150-C12P to diagnose the random reboots? (e.g., show log, show stability, etc.) Is there a common known cause for unexpected reboots on this switch model/firmware?
2. Troubleshooting Steps Taken
To address the stability issues, I attempted a firmware upgrade:
- AP Firmware: Successfully upgraded all R510 APs from 200.15.6.212.20 to 200.15.6.212.27.
- Switch Firmware (Attempted): Current firmware is 08.0.80d. I attempted to upgrade to 08.0.95g using the web interface/TFTP.
3. Firmware Upgrade Failure
I successfully uploaded the new 08.0.95g configuration file via TFTP and the web interface confirmed completion. When attempting to save the configuration (Save → Yes), I consistently receive the error:
"Flash access in progress. Please try later."
I have tried rebooting the switch and repeating the process, but the error persists.
Questions:
- How do I bypass or clear the "Flash access in progress" error to complete the switch firmware upgrade or save the running configuration?
- Should I proceed with a factory reset of the switch? Given that the default login was changed and the reboot issues, I thought a reset might help, but I'd like to resolve the flashing issue first.
I can provide screenshots or command line output as needed. Thank you for your time and assistance.
