I believe I've lost the CLI enable password for my SZ144 model.

Question

Hello.

As indicated in the title and attached screenshot, I believe I've lost the CLI enable password for my SZ144 model. I've set the enable password to match the account information I used to log in to the device, but I'm unable to enter enable mode. Is there a way to change or reset the enable password?

Please check.
Thank you.

vasanth_edward · Accepted Answer

Hi Msk,

Thank you for contacting Ruckus Support via the Community Forum.

To reset the SmartZone (SZ) enable password, console access to the SZ will be required.

Please open a support case with us by following this link: https://support.ruckuswireless.com/contact-us