nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Configuring using laptop through cat5e cable

VKPATEL

Hello Rukus Team,

This is Victor, we just purchased lennar home from a friend last month. Trying to configure rukus 7150 using laptop via cat5e ethernet.
Connected laptop to cat5e and rukus 7150 to one of 12 ports. Then tried finding wifi signal for configure me, but never comes up. Tried searching 192.168.0.1 or 0.22 for configure me page, but no page opens. Can you please help me what am I doing wrong?

Do i need to press reset for 30 seconds then configure me page would come up? Objective is to reset the access point names and password using laptop and cat5e cable to rukus.

Plz let me know

Thank You

Find more posts tagged with

Accepted answers

All comments

imran.sanadi@commscope.com

Hi @VKPATEL
Greetings!!!

Thank you for contacting the RUCKUS Community forums.

Could you please let me know if this is a Lennar Home RUCKUS setup?

Please confirm.

Thank you again.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

VKPATEL

Yes, it is lennar home.

We bought the home and ruckus came witb it.

VKPATEL

Hello Rukus Team,

As I mentioned it is a Lennar home and its Rukus 7150 that came with the home when I purchased it. It has 3 access points connected via Ruckus 7150. I tried resetting 7150, Lights were flashing, however the issue im having is : connecting Laptop to 7150 using cat5e cable and cannot see the confige.me-xxxxx connection. I tried all the different ports which were ioioi, 12 ports section as well as the end 2 ports, but I cannot see configu.me internet. I know if I can connect to confige.me I'd be able to search unleash.ruckuswireless.com to open the login page.

I've also tried resetting Accesspoint so that way I can probably see confige.me connection on iPhone on unleashed app but that also doesn't work. So can you please help me how can I connect to confige.me so that I can change the username and password information. PLEASE

imran.sanadi@commscope.com

Hi @VKPATEL

Greetings!!!

Thank you for the confirmation and for reaching out to the RUCKUS Lennar Home Community.

We appreciate your patience and understanding as we work to resolve the issues you are experiencing with your RUCKUS setup.

Based on the information provided, it appears that you need assistance in setting up RUCKUS devices in your recently moved Lennar Homes, and you have already tried a factory reset of the Access Points with no luck.

We apologize for any inconvenience this has caused and are committed to assisting you promptly.

To better assist you, could you please provide the following information:

1. When your switch is connected to the outlet, do you observe any illuminated lights (amber or green)? Kindly describe which lights are visible. Additionally, please provide a photo showing the status of the lights and the full switch panel with cable connections to the switch ports.

A close-up of a router AI-generated content may be incorrect.
2. Is your internet connection from the ISP stable and functioning? You can verify this by connecting to your local router's Wi-Fi or through an Ethernet cable from the router to a laptop/PC.
3. Please describe the status of the lights on the access points. Similarly, include a photo showing the access points' light status.

A white modem with black text AI-generated content may be incorrect.

Please log into your RUCKUS Account before uploading these photos/screenshots.

A screen shot of a computer AI-generated content may be incorrect.

Please help me with the requested queries, and should you have any further questions or concerns, feel free to reach out.

We appreciate your cooperation and look forward to resolving this matter for you promptly.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

VKPATEL

Hello Imran, Thanks for your reply back.

That is Correct, need assistance in setting up RUCKUS devices in recently moved Lennar Homes, Please.

1) Lights that are ON on RUCKUS 7150 are : STAT, SYST, PWR. Photo showing the status of the lights and the full switch panel with cable connections to the switch port is being attached to this reply.

2) Internet connection from ISP is stable and functioning properly.

3) Attaching a photo showing the access Points' light status.

Also, i wanted to know if there is a faster way of service availble for this RUCKUS setup other than online forum. Please let me know.

Thank You, Imran

Access Point Light StatusFull Switch Panel with cable connectionsStatus of the Lights

imran.sanadi@commscope.com

Hi @VKPATEL

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

VKPATEL

Hello Imran,

I responded with all the pictures and status lights you requested in previous reply but your reply was :

Hi @VKPATEL

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.