can't upgrad my ZD1200

Question

HI,

i have issue with my ZD 1200, ineed to affecte a upgrad from 9.9.0.0  to 9.10. so whene i try this operation th erreur  message apeare " the support entitlement file is missing or invalid, please contact Ruckus Support for futuer assistance.

thank's

ssorto · Answer

I tried this same issue cant download the file I talked to support need active contract to get the file 😞 this is EOL

ERIC123 · Answer

I just get this error msg --“We're sorry. That download is not available at this time. Please check back.”

and I tried many times

unknown · Answer

@anusha_v_v_l

thanks Anusha. Its working.