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Second Hand ZF7982 Access Point - Recovery

BBR

Hi all - New here so please forgive any breaches in protocol. I have registered, but I seem to come up as anonymous.

I purchased 4 of these units to use at home for my Wi-Fi Network. I have not been able to log into the units, but can get a ping back from the default ip address, but the default username and password does not seem to be working and I am not able to get hold of any other usernames or logon apart from 'super' and 'sp-admin'.

I have set up a TFTP server and tried holing the reset button for 30 seconds and have the firmware file for this unit in the appropriate place. The unit I am testing to get it reset so I can login to the web interface will not come up has no physical damage.

I know this product has gone end of life, but I am sure that if I can get 2 or 3 of the 4 to work then that will be a huge benefit to me.

The unit I am told was working up until it was disconnected. I don’t have the original PSU an believe the unit was powered via its PoE Ethernet Port -

Please, if anyone can suggest anything or any help at all would be amazing. I admit my skills are limited, however anything that could help me would be fantastic.

Thank you in advance,

Regards Rob.

AKA BigBeardyRob (BBR)

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BBR

"The unit I am testing to get it reset so I can login to the web interface will not come up has no physical damage."

Just to be clear - 😭- access the web interface at the default ip if 192.168.0.1

Kiran_Raval

Hi BBR,

Please follow the article to factory default and access the AP: https://support.ruckuswireless.com/articles/000001853

Regards,

Kiran Raval

BBR

Thank you. I am trying to gain access but I have no support contract and this article is restricted I have made a few attempts to contact the sales team to see how much it would cost, but had no response yet.

i am a home user for my home lab.

Vineet_nejwala

Hi BBR,

There would be a "Hard Reset" button on all these APs and as I can see you were able to recover one of them via same process. Can you confirm all other three Aps are not able to recover with same hard reset button ? Make sure the first AP you configured has been assigned a different IP than its default ? Also for support these APs went EOL/EOS long ago and hence I am pretty sure we do not offer any support contract on them. Thank you.

Best Regards

Vineet

Best Regards

Vineet

BBR

Nothing comes up.

BBR

You do not have permission to access this Premium asset. Please purchase or activate support in order to gain access.

sorry.

dave_feasey

FWIW, The 7982 has been past its End of Support (EOST) date since the end of 2021. Please see https://support.ruckuswireless.com/documents/3631-end-of-sale-and-end-of-life-product-datelines for details.

ms264556

No idea why this article is premium. It's telling you to use a paperclip to factory reset the AP (see non-premium instructions here), then there's a few bullet points from the "Configuring the AP for Standalone Operation" section of the AP user guide.

Assuming you don't care that the ZF7982 is long-since abandoned (so no security updates in many years), it does still have very good radio performance, and passable per-client throughput of ~200MBps.

If you want a single AP at several different locations then I'd recommend just following the "Configuring the AP for Standalone Operation" section of the AP user guide.

If you're planning on running 3 or 4 of these ancient APs at home, then I'd be tempted to temporarily install a Virtual SmartZone VM and use this to setup your APs, so you can at least learn something usefully modern. Install the latest 6.1.2 release, then add the 3.6.2 AP Patch and create a Zone running 3.6.2 firmware, then add your APs to this zone. The vSZ trial lasts several weeks, and the APs will carry on happily even after the vSZ host VM is long-dead-and-gone.