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Plugging back in ruckus system

ECI

Greetings.
I'm reaching out to see if there is a best practice before I attempt to u plug my current ruckus system and re plugging into a surge protection outlet.
Is there a recommendation before unplugging the switch power cord and plugging it in the new source to provide best outcome for the system to boot back up appropriately?
I assume once unplugged and plugged into new source of power it should reboot back up as normal and access points will come back online one at a time as normal.
Please advise if there are best practices other than simply unplugging the system and replugging it back into a new source of power to have best outcome with powering back up.

thank you.

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imran.sanadi@commscope.com

Hi @ECI

Greetings!!!

Thank you for reaching out to the RUCKUS Lennar Home Community.

We appreciate your patience and understanding as we work to resolve the issues you are experiencing with your RUCKUS setup.

Based on the information provided, it appears that you are looking to connect your RUCKUS device setup to a surge protection system.

There are no strict procedures involved, similar to performing a backup. You can simply unplug the existing cables and reconnect them to the surge-protected outlet. The system should resume operation within a few minutes.

Please let me know how it goes.

Thank you once again for your patience.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

imran.sanadi@commscope.com

Hi @ECI

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

ECI

Hi Imran,

I'm still awaiting my surge protector to arrive to the residence to unplug from wall to new surge protector strip. As long as your direction stands true I will plan to simply unplug from wall and plug into new surge protector and wait for everything to naturally turn back on. Should I wait a certain amount of time before plugging the switch system back in the new power source?

imran.sanadi@commscope.com

Hi @ECI

Greetings!

Thank you for your response and the update.

There is no exact wait time; however, the system typically takes around 5 to 10 minutes to come back online.

Please let me know how it goes or if you need any further assistance.

Thank you once again for your patience and understanding.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

ECI

Hi Imran!

I unplugged my Ruckus system and plugged it back into a new surge protector switch.

Everything did come back up in working order however I do see that all 10 devices are all sitting on ONE access point and haven’t moved. I’m wondering if this is ok and won’t damage the one AP by overloading? It happens to be the access point that is on the middle floor so it could be all devices loaded to this AP due to the “order” they came back online as that was the closest at the time of coming back to operating process?
Can you confirm Imran this is ok and won’t cause harm? Will they spread out eventually? Should I reset the AP that has all the clients to force redistribution?

thank you for the guidance.

elise