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How can i enable SNMP for the APs in the Cloudcontroller?

unknown

I have to enable SNMP for the APs in our Cloud Controller, but i cant find the Setting for this. Ping is working, but SNMP request not, so i think its disabled. Since the Firmware 200.1.9.12.62 MR SNMP is supported for Unleashed APs, so it should work.

Someone who can help me?

Regards Dennis

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Accepted answers

vasanth_edward

Hi @Anonymous, @jamesrucker,

Thank you for writing to RUCKUS Support via FORUM.

SNMP can be enabled from RUCKUS ONE now. However, APs support SNMPv2 and SNMPv3 in read-only operation.

Please refer User Guide https://support.ruckuswireless.com/documents/4481-ruckus-one-online-help-user-guide page 549 & 551 to configure SNMP agent profile & page 210 for enabling in individual AP.

MIB files can be download from https://support.ruckuswireless.com/software/3303-smartzone-6-1-0-0-935-ga-snmp-mibs-for-access-points-zip

For SNMP OID refer SNMP reference guide, can be downloaded from https://support.ruckuswireless.com/documents/4373-smartzone-6-1-1-lt-ga-snmp-reference-guide-sz100-vsz-e

Do let us know should you have any further queries.

Regards,

Vasanth Edward

All comments

dan_lamay

Dennis,

You will want to upgrade to 200.2 and download the SNMP Guide from our Support site to get SNMP traps up and running.

unknown

Hi Dan,

thank you for your replay, but I thought the APs upgrade automatically when they connect to the Cloud? How i can upgrade them manually? Where can i configure that it is allowed to manage them from other subnets?

dan_lamay

Yes just click on the upgrade button and if you have Internet access it will upgrade to the newer release.

unknown

The APs have the Firmware 3.4.0.1.1390. Where i can get the SNMP Guide for the Ruckus Cloud? Can you post a link?

dan_lamay

Well the first code release that you stated was for Unleashed, now it appears that you are using the Cloud with 3.4.x and for that you will need to call into our Support organization to see when SNMP will be supported in the Cloud offering.

unknown

Ok, that means not supported yet. Then i missunderstood the Release Notes. Ruckus Cloud is not useable at the moment....too many problems, too less Features vs Unleashed and Controllerbased. Thank you Dan.

/Closed

phal_nanda

Hi Dennis,

We would like to get in touch with you and understand more of your needs. Please email me at pnanda@ruckuswireless.com. I am the team lead for cloud products.

Thanks
Phal

unknown

4 years later. Is SNMP supported in Cloud yet? I cannot find the option.

phal_nanda

, thank you for following up. We have added webhook APIs, northbound integration to SFDC and ServiceNow (from RA incidents), and mobile app push as well as emails/SMSs, but haven't gotten to SNMP yet . It is in the roadmap and we will get this in - as our MSP/SP customers are looking for SNMP gets/traps for integration into their management/NOC dashboards.

unknown

Thank you for your prompt answer!

kent_calero

Hey, here I am checking in on this almost a year later, any SNMP yet, or some other integration with Auvik or DomotZ?

chris_summit

And now 2 years later and I'm looking for SNMP in ruckus.cloud and stumble upon this thread.

As you stated, MSP customers are looking for SNMP for integration into our customer facing reporting, management, and alerting tools. I took a customer with 100 Ubiquiti APs that supported SNMP to 200 Ruckus R650s that don't have this capability.

This is very disappointing, I may have to take them back to a vSZ so I can get this feature back.

jbrown

I know, right. Is anyone at Ruckus paying attention to this thread? 6+ years since the OP and still no solution for SNMP?

vasanth_edward

Hi @Anonymous, @jamesrucker,

Thank you for writing to RUCKUS Support via FORUM.

SNMP can be enabled from RUCKUS ONE now. However, APs support SNMPv2 and SNMPv3 in read-only operation.

Please refer User Guide https://support.ruckuswireless.com/documents/4481-ruckus-one-online-help-user-guide page 549 & 551 to configure SNMP agent profile & page 210 for enabling in individual AP.

MIB files can be download from https://support.ruckuswireless.com/software/3303-smartzone-6-1-0-0-935-ga-snmp-mibs-for-access-points-zip

For SNMP OID refer SNMP reference guide, can be downloaded from https://support.ruckuswireless.com/documents/4373-smartzone-6-1-1-lt-ga-snmp-reference-guide-sz100-vsz-e

Do let us know should you have any further queries.

Regards,

Vasanth Edward

jbrown

FYI - some consumer-grade SNMP agents, like Domotz or OvrC require you fill out 2 entries for read-only and read-write. Since this implenetation is limited to read-only, just enter the same info for both communities. It works fine. OvrC only supports SNMPv2, and Domotz works with both v2 and v3.

Rucky860

From the SNMP reference guide I'm not seeing that traps related to clients are supported? Specifically, I was looking for something similar to ruckusZDEventClientJoin and ruckusZDEventClientDisconnect traps.